Last Updated: May 1, 2025
Welcome to mobile.hipocti.com (the “Site”). Your access to and use of the Site are subject to the terms and conditions set forth below.
Please read the terms carefully, using the site constitutes your full agreement to these terms.
General
The site provides a service for purchasing eSIM cards to users in Israel and in the future also abroad.
The regulations are written in the masculine form for convenience only, but apply equally to all genders.
Use of the site
The site is intended for personal, non-commercial use only.
You may not copy, distribute, publish or otherwise exploit the contents of the site without obtaining prior written permission from the site owners.
Purchase of services
The purchase is made online only
Upon completion of the purchase, the eSIM card will be sent to you along with installation instructions by email.
The responsibility for the correct use of an eSIM-compatible device applies only to the customer
Cancellation and refund policy
Purchasing an eSIM is considered a digital service – therefore, after activation, the transaction cannot be canceled or a refund can be received.
If the card has not yet been activated – you can contact customer service and request cancellation in accordance with the company’s policy.
Limitation of liability
The site will not be Responsible for any direct or indirect damage caused by use of the service or technical incompatibility of the device.
The service may be temporarily interrupted due to maintenance or technical malfunctions
Privacy
Use of the site is subject to the privacy policy [see separate document].
We maintain the confidentiality of your personal information as much as possible and do not share it with third parties other than for the purpose of the service.
Law and Jurisdiction
Use of the site and any legal dispute are subject to the laws of the State of Israel.
The exclusive jurisdiction in any matter and dispute is the competent court in the city of Tel Aviv