An eSIM (embedded SIM) is a digital SIM card built into your device, allowing you to activate a mobile data plan without needing a physical SIM. It works just like a traditional SIM, but it’s faster to set up and more convenient for international travel.

eSIMs offer several advantages:

• No need to change physical SIM cards.
• Activate your plan instantly – even before your trip.
• Save on roaming fees with local data plans.
• Use dual-SIM functionality (eSIM + physical SIM) to stay reachable on your home number.

Simply choose a destination or region, select a data plan, complete the purchase, and receive a QR code by email. Scan the code with your device’s camera, and your eSIM will be installed within minutes.

Most modern smartphones and tablets are eSIM-compatible. Popular supported devices include:

• Apple: iPhone XS and newer, iPads with cellular capability.
• Samsung: Galaxy S20 and newer (except U.S. versions of some models).
• Google: Pixel 3 and newer (except some Japanese variants).
  Check our compatibility list for full details.

Some laptops and wearables support eSIM. However, our current plans are optimized for smartphones and tablets. Please check your device’s settings or contact us for clarification.

Browse available plans by country or region, choose your preferred data package, and complete the payment securely via credit card or PayPal. You will receive a QR code and installation instructions via email immediately after purchase.

We recommend activating your eSIM shortly before your flight or upon arrival at your destination. Most plans begin once the eSIM connects to a local network.

Activation usually takes just a few minutes. Scan the QR code, follow the prompts on your device, and you’re ready to go.

Yes. Most phones support dual-SIM functionality, meaning you can keep your regular number active for calls and texts, while using the eSIM for data.

Our eSIMs are data-only unless otherwise specified. You can use internet-based apps like WhatsApp, Skype, or FaceTime for calls and messages.

You can easily top up or purchase an additional plan from our website. In most cases, you don’t need to install a new QR code – your current eSIM profile will be updated.

You can delete the eSIM, but it might not be recoverable. We recommend not deleting it unless instructed by our support team. Reinstallation depends on your device and the plan.

The eSIM is not transferable. If you replace your device a new package must be purchased.

Please check your spam/junk folder. If it’s not there within 10 minutes, contact our support team with your order number for assistance.

Make sure:

• Your eSIM is properly installed and active.
• Mobile data and roaming are enabled.
• You’re in a supported coverage area.
  If the problem persists, contact our support team for troubleshooting.

Unused eSIMs may be eligible for a refund if the request is made within 14 days of purchase and the eSIM has not been activated. See our Refund Policy for full terms.

Yes. We use SSL encryption and comply with international data protection regulations to safeguard your personal information. See our Privacy Policy for more information.

If you didn’t find the answer you’re looking for, our support team is available 24/7. Contact Us for fast, friendly assistance.